Need Help?
Something not working right? Don’t worry - we’ve got you.
Quick Fixes
Give it a few seconds and the elevator should start recoving your meal. If nothing happens after that please call us at
I paid, but nothing’s happening.
Received an error message on the card terminal.
Tap, swipe, or insert - most cards work. Make sure you are tapping on the screen of the card terminal. Still stuck? Let us know and we’ll help you out
The door will automatically open when your meal is done heating up. The screen and vending machine audio will let you know when the food is ready.
The door won’t open.
I ordered two/three meals, will they come out at the same time?
Unfortunately, each meal can only be heated up one by one but promise it’ll still be faster than take out!
Still need support?
Fill out the quick form below and we’ll get back to you - ASAP- usually within a few hours - (faster during the day).
We built Lunchtastic to make your day easier. If something didn’t go right, we’ll fix it.